Managed IT Services

SERVICES

Imagine a world where technology supports your every move seamlessly, where you’re free from downtime, data concerns, and IT headaches. Explore our managed IT services.

Support Solutions

Our dedicated managed IT services provide everything from real-time performance monitoring to expert escalation, ensuring your practice has the tech support it needs to stay productive and secure.

Dedicated Call Centre

Need help? Our support team is available from 8:30 to 17:30 (UK business hours) to assist with your technical issues.

24/7 Standby Escalation

For urgent problems, you can get expert help anytime—day or night.

Advanced Performance Monitoring

We keep an eye on your systems to spot and fix issues before they become problems.

Personal Support

Our managed IT services offers personalised assistance tailored to your specific business needs.

Escalation to Expert Solution Architects

For complex challenges, our top-tier experts are ready to step in and resolve issues quickly.

Integrated Anti-Virus Management

We provide ongoing protection for your systems by managing anti-virus software to keep your data safe.

Regular Vulnerability Scanning

We regularly check your systems for security weaknesses to keep you protected from new threats.

Scheduled Preventative Maintenance

Routine checkups ensure your systems stay healthy and avoid unexpected problems.

Anti-Virus Monitoring & Management

We continuously scan your systems for viruses and malware, addressing any threats immediately.

Email Account Management

We manage your email accounts to ensure your business communications are secure and running smoothly.

Teams Management

We manage your Microsoft Teams platform, ensuring seamless collaboration, secure communication, and optimal performance for your team.

Video Conferencing Room Management

We set up and maintain your video conferencing systems so your meetings run without a hitch.

Mobile Device Management

We secure and manage all mobile devices used in your company, ensuring data is protected wherever your team is working.

Group Policy Management

We control and standardise security settings and user permissions across your network.

Microsoft Service Desk Unlimited Support

Get unlimited support for all your Microsoft services whenever you need help.

Backup of Office 365 Data (No Data Limitations)

We make sure your Office 365 data is backed up and fully protected, with no limits on the amount of data.

Security Services: Foundation

It’s important to have managed IT services for essential protection to secure your business from common cyber threats.

Microsoft Defender or SentinelOne EDR Antivirus software

We offer advanced antivirus protection with Microsoft Defender or SentinelOne EDR, detecting and neutralising even the most sophisticated threats to keep your systems secure.

Azure and Office 365 Identity Protection

We help keep unauthorised users out by protecting your system’s identities with advanced security tools.

Remote Device Management Policies

Manage and secure all devices across your organisation from one central place, even when they’re remote.

Firewall Management

Our firewalls act as your first line of defence, keeping harmful traffic out and safeguarding your network from attacks.

Web Filtering

Keep your team safe online by controlling which websites can be accessed, and blocking harmful or inappropriate content.

DNS Protection

Protect your domain from malicious attacks by blocking harmful activities at the DNS level.

Zero Day Patching

Stay protected against newly discovered vulnerabilities with immediate updates to fix security holes.

Microsoft Vulnerability Monitoring

We continuously monitor your systems for vulnerabilities, proactively identifying and addressing security risks to ensure your network remains secure from emerging threats.

Security Services: Supreme

For businesses that need more, our Supreme IT Security managed IT services build on our foundation services with advanced protection against complex threats, ensuring your systems remain secure with proactive monitoring and comprehensive security measures.

Advanced Email Protection

We protect your inbox from phishing, malware, and other email-based threats, using advanced security tools like Avanan to detect and block risks before they reach you.

Anti-Spam, Phishing, Malware, DLP, Malicious URLs, Shadow IT Alerting and Monitoring

We provide comprehensive protection against spam, phishing, and malware, along with data loss prevention (DLP) and alerts for shadow IT activity, keeping your network secure from evolving threats.

MDR (Managed Detection and Response)

We offer proactive monitoring and response for your Office 365 environment, swiftly detecting and addressing potential threats to ensure your data remains protected.

Managed Security Awareness Training with Email Attack Simulation

We enhance your team’s security awareness by simulating email attacks, helping them recognise and respond to potential threats while strengthening your overall cybersecurity posture.

SIEM & SOC (Security Information and Event Management & Security Operations Center)

Our industry-leading SIEM and SOC managed IT services provide 24/7 monitoring, real-time threat detection, and proactive alerting. With a dedicated operations centre, we aggregate and analyze security data, escalate issues to experts across platforms, and offer scalable, fixed-cost solutions that evolve with your business.

Log Collection and Management

Collects and stores logs from various systems to ensure comprehensive security data is available for analysis.

Real-time Monitoring

Continuously monitors security events to detect and alert on any suspicious activities as they happen.

Event Correlation

Analyses and connects security events to identify patterns and detect potential threats.

Incident Detection

Detects security incidents based on predefined rules, helping identify risks quickly and accurately.

Reporting and Compliance

Generates reports for compliance and auditing, ensuring that security standards are met and maintained.

Threat Intelligence Integration

Enhances threat detection by incorporating real-time intelligence feeds to stay ahead of emerging risks.

User and Entity Behaviour Analytics (UEBA)

Monitors user and entity behaviour to spot unusual activities and detect potential security breaches.

24/7 Monitoring

Provides continuous surveillance of your security environment, ensuring issues are spotted and addressed in real-time.

Incident Response

Responds promptly to security incidents, minimising impact and quickly resolving potential threats.

Threat Hunting

Proactively searches for hidden threats within your network, preventing potential security breaches before they occur.

Forensic Analysis

Conducts in-depth investigations into security incidents, determining the root cause and minimising future risks.

Vulnerability Management

Identifies, prioritises, and mitigates system vulnerabilities to strengthen overall security.

Security Awareness Training

Educates employees on security best practices, reducing human error and enhancing your security posture.

Security Strategy Development

Develops and implements tailored security policies and strategies to protect your business from evolving threats.

Network Solutions

Build a robust IT foundation that enhances your daily operations with our managed IT services. From network optimisation to cloud management, we ensure your systems run smoothly, securely, and efficiently, letting you focus on your clients—not your technology.

Internet ISP management

We liaise with your Internet Service Provider (ISP) to ensure fast, reliable, and uninterrupted connectivity, handling issues so you can stay focused on your business.

Firewall Management & Maintenance

We protect your business by setting up and regularly updating firewalls. These act as barriers that block harmful threats from getting into your network.

Routing & Switching

We make sure your data travels quickly and efficiently across your network.

Network Management & Optimisation

We constantly monitor your network to fix slow spots and prevent downtime.

AWS Platform Management

Through our managed IT services we manage your Amazon Web Services (AWS) cloud platform, helping you use it more efficiently and scale your business easily.

Azure Platform Management

We handle your Microsoft Azure cloud platform by managing resources, improving performance, and keeping everything secure.

GSuite platform management

We manage your Google Workspace (formerly GSuite) platform, streamlining collaboration, improving security, and ensuring optimal performance across all your tools.

Cloud Cost Management & Optimisation

We help reduce your cloud costs by identifying areas where you’re overspending and making better use of your resources.

Printer Management

We keep all your office printers working smoothly by handling maintenance, troubleshooting, and ensuring security.

Server Configuration Management

We make sure all your servers are set up the same way and managed efficiently, so you don’t have to worry about them running properly.

Backup Solutions

We provide reliable, easy-to-use backup systems to protect your important business data from being lost.

Managed Printing Services

Our managed IT services Printing Solutions offer tailored printing and scanning services, with options for procurement or leasing. We provide onsite service, proactive management, security, and mobile printing, ensuring efficient, secure, and cost-effective operations.

Fully Managed Printing and Scanning Solutions

Customised printing and scanning services designed to meet your business needs and budget.

Onsite Printer Service & Maintenance

Our experts handle all repairs and maintenance on-site, so you don’t have to worry about disruptions.

Printer Solution Planning & Auditing

We review your printing setup to make sure it’s running as efficiently and cost-effectively as possible.

Procured or Leased Solutions

Flexible options to either purchase or lease your printing equipment based on your preferences.

Proactive Management

Continuous monitoring and management to prevent issues before they arise and optimise system performance.

Environment

We’re committed to sustainability, taking proactive steps to ensure our operations and yours remain environmentally responsible today and for the future.

Teams Voice Services

Our Teams Voice managed IT services integrate hardware, software, and mobile systems with Microsoft Teams for all your communications. Enjoy UK unlimited calling, international pay-as-you-go, PCI and MiFID II compliant call recording, plus SIP Trunk and DID numbers for seamless connectivity.

Fully Integrated Hardware, Software, and Mobile Telephony Systems

Seamlessly connects your devices and systems with Microsoft Teams for unified communication.

Microsoft Teams Communications

Use Microsoft Teams for all your voice, video, and messaging needs, without relying on third-party apps.

Calling Plans

Enjoy unlimited UK calling and flexible international pay-as-you-go rates for cost-effective communication.

PCI & MiFID II Compliant Call Recording

Ensure secure and compliant call recording for regulatory requirements.

SIP Trunk & DID Numbers

Easily manage your business phone lines with SIP trunking and direct dial-in (DID) numbers for efficient connectivity.

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